The Heart on Monday directed state governments to implement Bureau of Indian Commonplace (BIS) certification on shopper merchandise whereas stressing using digital expertise to guard shopper rights and scale back pending instances in shopper courts.
After inaugurating a day-long workshop on “Client Safety within the northern states” held in Chandigarh, Client Affairs Secretary Rohit Kumar Singh emphasised the position of expertise in strengthening the buyer safety ecosystem and the significance of infrastructure and human sources in shopper commissions.
The Secretary mentioned, “State heads ought to be certain that BIS Certification is enforced on required merchandise for shopper security,” an official assertion mentioned.
He additionally mentioned the time dissemination undertaking by Indian House Analysis Group (ISRO) to scale back India’s reliance on Western international locations for time accuracy.
Nidhi Khare, Extra Secretary within the Client Affairs Ministry, pressured using digital expertise to guard shopper rights, scale back the pendency of instances in shopper commissions, and the significance of transferring in direction of obligatory e-filing.
She highlighted the work of the ministry on deceptive ads, endorsement pointers, e-commerce platforms, and direct promoting pointers, and urged customers to be cautious of deceptive adverts on all platforms.
She additionally made customers conscious of playing video games, merchandise with out BIS Certification, and influencers selling merchandise, the assertion added.
Senior officers from Haryana, Punjab, Chandigarh, Uttarakhand, Himachal Pradesh, Jammu & Kashmir, and Ladakh governments attended the workshop.